Uniphore Announces the Acquisition of Red Box 

The Infotech News Desk
2min read

With an aim to free up conversational data for its AI, Uniphore announced the acquisition of Red Box, an open enterprise platform for capturing voice, screen and metadata from conversations. Now Uniphore can deliver seamless access to AI-ready voice and screen recording data from 100% of conversations to drive automation and analytics at scale in the contact center. Read more

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